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professional-indemnity.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Professional Indemnity Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Professional Indemnity Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Why roadworthiness checks are an insurance issue for truck operators
Why roadworthiness checks are an insurance issue for truck operators
20 Aug 2026: Paige Estritori
Recent transport industry coverage has again highlighted regulator attention on heavy vehicle roadworthiness, with roadside checks, defect management and maintenance systems remaining central safety themes for Australian operators. For trucking businesses, the message is not limited to avoiding fines or delays. Roadworthiness can also influence how insurers view risk, how smoothly a claim progresses and whether policy conditions have been met after an incident. - read more
Silica Safety Scrutiny Raises Fresh Cover Questions for Tradies
Silica Safety Scrutiny Raises Fresh Cover Questions for Tradies
20 Aug 2026: Paige Estritori
Australia’s engineered stone ban and continuing regulator focus on silica exposure are more than a workplace safety issue for builders, renovators, tilers, stonemasons, plumbers, electricians and demolition contractors. They also create a practical insurance checkpoint for any trade business that cuts, drills, grinds, removes or works around dust-generating materials. - read more
Rising Repair Costs Put Fresh Pressure on Truck Operators
Rising Repair Costs Put Fresh Pressure on Truck Operators
20 Aug 2026: Paige Estritori
Fresh motor insurance commentary across the Australian market is again pointing to a practical issue truck operators know well: repairing vehicles is becoming more complex, more expensive and, in some cases, slower. For heavy vehicle businesses, this is not just a workshop problem. It can influence claim outcomes, renewal pricing, excess settings and the amount of time a truck is off the road after an incident. - read more
Why Claims Disputes Should Prompt a Farm Insurance Review
Why Claims Disputes Should Prompt a Farm Insurance Review
19 Aug 2026: Paige Estritori
Recent complaints data from the Australian Financial Complaints Authority has again highlighted a pressure point that matters to rural Australia: insurance claims can become difficult when expectations, policy wording and evidence do not line up. While the figures cover the wider insurance market rather than farms alone, the themes are highly relevant for agricultural businesses dealing with storm damage, fire losses, machinery failures, fencing repairs or interrupted operations. - read more
Compensation Rules Put Professional Indemnity Cover Back in Focus
Compensation Rules Put Professional Indemnity Cover Back in Focus
19 Aug 2026: Paige Estritori
Fresh industry attention on ASIC's expectations for compensation arrangements is a timely reminder that professional indemnity insurance should not be treated as a once-a-year renewal task. For Australian professionals who provide advice, compliance support, financial services, consulting, design, technology or outsourced business services, the adequacy of cover depends on how closely the policy matches the work actually being performed. - read more
Professional Indemnity Insurance Articles

Common Misconceptions About Professional Indemnity Insurance Debunked
Common Misconceptions About Professional Indemnity Insurance Debunked
Professional indemnity insurance is a type of coverage specifically designed to protect consultants and business professionals from legal claims and financial losses due to errors or omissions in their services. It provides peace of mind for those who offer expert advice or services to clients. - read more
Understanding Risk Management: A Guide for Australian Professionals
Understanding Risk Management: A Guide for Australian Professionals
Risk management is a crucial concept that involves identifying, assessing, and prioritizing risks with the aim of minimizing their impact. For professionals, understanding and effectively managing risks can make the difference between stagnant growth and thriving success. But why is it particularly significant for those in Australia? - read more
What Professional Indemnity Insurance Covers and Excludes in Australia
What Professional Indemnity Insurance Covers and Excludes in Australia
Professional indemnity insurance can help protect Australian professionals against claims arising from their advice or services, but it does not cover every business risk. Here is what PI insurance usually covers, what is commonly excluded, and what to check before choosing a policy. - read more
What Affects the Cost of Professional Indemnity Insurance in Australia
What Affects the Cost of Professional Indemnity Insurance in Australia
Professional indemnity insurance costs can vary widely between Australian professionals and businesses. This guide explains the main premium factors insurers may consider, including occupation, revenue, cover limits, claims history, excess, contracts and risk profile. - read more
How to Tailor Your Professional Indemnity Insurance for Better Liability Coverage
How to Tailor Your Professional Indemnity Insurance for Better Liability Coverage
Professional indemnity insurance is designed to protect professionals from legal claims made against them due to mistakes or negligence in their work. It acts as a safeguard, covering legal costs and any damages awarded, ensuring that professionals can continue their practice without financial burden. - read more

Knowledgebase
Subrogation:
The process by which an insurance company seeks to recover the amount paid to the policyholder from a third party responsible for the loss.