Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
This week: Tasmania appoints an industry veteran to design TasInsure, a proposed state-run insurer for households, SMEs and community groups. Victorian bushfire claims have exceeded about $200 million, with implications for premiums and cover in high‑risk areas. Broker transparency is set to lift, with stronger disclosure of fees and commissions for individuals and small businesses. And NSWs regulator fines an insurer over delayed CTP injury payments, underscoring tighter scrutiny of claim timeliness. Listeners are urged to compare quotes, check sums insured, and ask for itemised broker costs.
Hello and welcome to Insurance Online News with Paige Estritori, on Thursday, 29 January 2026.
First, Tasmanias push for a state-run insurer took a step forward. The government has appointed veteran advisor John Trowbridge to help design “TasInsure” for households, small businesses, and community groups. Supporters say it could improve access and affordability; critics warn the model will need careful governance and clear scope. For now, nothing changes for your cover, so keep comparing personal and business insurance quotes and, when the scheme details land, weigh it up alongside private options with broker guidance.
Meanwhile, claims from the recent Victorian bushfires have already topped about two hundred million dollars. Large catastrophe bills can flow through to premiums and underwriting appetite, especially in higher‑risk regions. If youre in a bushfire zone, check your sum insured, document assets, and ask your broker about resilience measures that can help you stay covered and avoid underinsurance.
On broker conduct, an updated response to the code of practice review backs clearer disclosure of broker fees and commissions to individuals and small businesses. Consumer groups still want stronger, enforceable obligations. What it means for you is simple: expect more upfront detail. Ask for an itemised summary of services and costs when you compare policies online or through a broker, so you can judge value, not just price.
And in claims oversight, the NSW State Insurance Regulatory Authority, SIRA, has penalised an insurer for delays in paying compulsory third party, or CTP, injury claims. Regulators are sharpening their focus on timeliness and fair treatment. If your claim stalls, keep a dated log of contacts, follow the insurers dispute process, and consider broker support to escalate—so youre not navigating it alone.
Thats it for this week. For fast, free quotes and expert help comparing cover for home, car, life, income protection or business, head to insuranceonline.com.au. Im Paige Estritori—thanks for listening, and talk soon.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Professional indemnity insurance is designed to protect professionals from legal claims made against them due to mistakes or negligence in their work. It acts as a safeguard, covering legal costs and any damages awarded, ensuring that professionals can continue their practice without financial burden. - read more
Professional indemnity insurance is a type of coverage specifically designed to protect consultants and business professionals from legal claims and financial losses due to errors or omissions in their services. It provides peace of mind for those who offer expert advice or services to clients. - read more
Risk management is a crucial concept that involves identifying, assessing, and prioritizing risks with the aim of minimizing their impact. For professionals, understanding and effectively managing risks can make the difference between stagnant growth and thriving success. But why is it particularly significant for those in Australia? - read more
As a consultant, safeguarding your professional reputation is crucial. One effective way to do this is through Professional Indemnity Insurance. But what exactly is it? In simple terms, professional indemnity insurance is designed to protect professionals against claims made by clients for professional negligence or breach of duty. It acts as a safety net, covering legal costs and any damages awarded, if a client alleges that you've made a mistake or left them shortchanged by your services. - read more
In the fast-paced and dynamic landscape of today’s professional world, indemnity insurance has become a cornerstone of financial security for many Australian professionals. This type of insurance provides protection against claims of negligence or breach of duty made by clients or third parties. Without this safeguard, professionals may face substantial legal fees and damages that can significantly impact their financial stability. - read more
In a significant move to bolster support for Australia's agricultural sector, WFI Insurance has announced a formal partnership with Rural Aid, a leading rural relief charity. This collaboration is set to provide much-needed assistance to farmers and rural communities affected by recent natural disasters, including the devastating bushfires in Victoria and severe weather events in Queensland. - read more
As the Australian summer approaches, Elders Insurance is calling on farmers to brace for an anticipated increase in storm-related damages. Recent claims data reveals a concerning trend, with summer months accounting for nearly half of all storm-related farm insurance property claims over the past two years. - read more
The Australian Financial Complaints Authority (AFCA) has reported a 17% increase in general insurance complaints for the year ending June 30, 2025, totalling 34,231 cases. This uptick is primarily attributed to issues surrounding add-on covers and delays in motor vehicle insurance claims. - read more
The Australian Prudential Regulation Authority (APRA) has released its latest National Claims and Policies Database, providing valuable insights into the professional indemnity (PI) insurance sector for the 2022 underwriting year. The data indicates that PI claims payments for non-facility business remained relatively stable at $1.111 billion, a slight increase from $1.109 billion in the previous year. - read more
Sydney-based insurtech company Upcover has unveiled a new professional indemnity and public liability insurance product tailored specifically for nurses across Australia. This initiative aims to provide comprehensive coverage that meets the unique needs of nursing professionals, including nurse practitioners, in-patient nurses, doulas, and nursing students. - read more