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Escalating Costs Impact Construction Insurance Claims in Australia

Labour Shortages and Material Price Hikes Drive Claims Inflation

Escalating Costs Impact Construction Insurance Claims in Australia?w=400

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Australia's construction industry is currently facing significant challenges as rising costs reshape the insurance claims landscape.
A recent report by Crawford & Company highlights that construction expenses are increasing at a rate faster than general consumer prices, with the Building Cost Index (BCI) rising nearly 5% annually.
This trend is particularly evident in cities like Brisbane and Perth, where strong demand, logistical challenges, and a persistent shortage of skilled labour contribute to escalating costs.

Material prices have also experienced volatility. Notably, concrete costs have surged by 30% since the end of 2021, making it the most inflationary material over the period. Other materials, including ceramics, finishes, and roofing, have recorded cumulative increases of 20% to 30% over the past three years. These rising costs are leading contractors to include higher risk margins in their bids, reflecting concerns about productivity and market uncertainty.

The labour market presents additional hurdles, with the construction sector reporting a national gap of 90,000 skilled tradespeople. This shortage exacerbates project delays and increases labour costs, further impacting insurance claims and repair timelines. The cumulative effect of labour shortages, material inflation, and rising contractor insolvencies is reshaping Australia's claims environment, making it more complex and risk-sensitive.

For insurers, claimants, and stakeholders across the built environment, this means navigating a landscape where the cost of claims is rising, timelines are stretching, and the need for robust validation and risk management has never been greater. In this environment, greater scrutiny in builder selection and cost validation is essential to avoid inflated quotes and scope creep. The result is a more complex, costly, and risk-laden claims landscape-one that demands proactive risk management and robust repair validation frameworks.

As climate volatility intensifies, the frequency and severity of insured events continue to rise, placing sustained upward pressure on premiums and reinsurance costs. External factors, including conflicts in key shipping routes and tariff policies, threaten to add to the pressure on claims costs. Trade wars are forcing companies to consider "nearshoring," which reduces geopolitical exposure but increases infrastructure and production costs.

In summary, the Australian construction sector's rising costs are significantly impacting insurance claims, necessitating a proactive approach to risk management and cost validation to navigate this evolving landscape effectively.

Published:Friday, 3rd Apr 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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Knowledgebase
Claim Adjuster:
An insurance professional who investigates and evaluates insurance claims to determine the amount the insurance company should pay.