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One of the primary concerns is the outdated state and territory liability laws, which have not undergone comprehensive review in nearly 25 years. These antiquated laws contribute significantly to the rising costs of public liability and professional indemnity insurance. The ICA advocates for a national review of these laws to address the increasing claims costs, including those related to psychological injuries and legal claims, which directly impact premium rates.
Additionally, the ICA proposes implementing caps on legal costs and streamlining claims processes. Such measures aim to prevent legal fees from consuming a disproportionate share of compensation payouts and to expedite the resolution of claims. This approach seeks to ensure that more funds are directed towards compensating injured parties rather than being absorbed by legal expenses.
The practice of 'claim farming,' where individuals are cold-called or pressured into lodging injury claims, has also been identified as a factor inflating claims volumes and costs. The ICA recommends a national ban on this practice to curb unnecessary claims and associated expenses.
Furthermore, the ICA calls for fairer government procurement rules. Currently, small businesses are often compelled to obtain insurance coverage that exceeds the requirements of their contracts or to accept liability for risks they cannot insure against. Revising these procurement rules would alleviate undue financial pressure on small enterprises.
It is noteworthy that since 2019, small business insurance premiums have risen by up to 60%, underscoring the urgency of these proposed reforms. The ICA emphasizes that well-targeted legal changes can reduce costs while ensuring that injured individuals receive fair compensation. Collaborating with all levels of government, the ICA is committed to delivering reforms that improve insurance outcomes for small businesses.
For small business owners, staying informed about these developments is crucial. Engaging with industry associations and participating in consultations can provide valuable insights and opportunities to influence policy changes that directly affect their operations.
Published:Tuesday, 21st Apr 2026
Author: Paige Estritori
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